Privacy policy
Effective Date: 22/05/2025
At Flexi Archiver, owned and operated by Tyche Softwares, we take your privacy seriously. This Privacy Policy outlines how we collect, store, and process data through our platform and services. By using Flexi Archiver, you agree to the practices described below.
1. Who This Policy Applies To
This Privacy Policy applies to customers (“you”) who use Flexi Archiver to archive order and customer data from their eCommerce stores. Our service is intended for business use only.
2. Information We Collect
a) Order Data
We collect and store order-related data from your eCommerce store, including:
- Product details and order items
- Order metadata (payment method, order status)
- Billing and shipping addresses
b) Customer Data
We store limited customer information tied to your orders, including:
- Name
- Email address
- City and state
c) Log and Device Data
When you use our platform, we may automatically log:
- IP address
- Browser and device type
- Date/time of access
- Usage logs (e.g., when a restore or delete is triggered)
d) Business Data
We maintain the full order and customer records that you archive via Flexi Archiver. These records retain their original structure and are serialized to optimize space on our systems.
3. How We Use This Information
We use your data solely for the purpose of:
- Archiving your eCommerce store’s historical data
- Allowing you to restore or delete archived data on demand
- Providing you with access to archived records in your dashboard
- Ensuring platform performance, support, and error handling
- Meeting legal, compliance, and audit obligations
4. Data Roles and Ownership
- You (the store owner) are the Data Controller of any archived data, including your customer’s information.
- Flexi Archiver acts solely as a Data Processor on your behalf.
- We do not own, sell, or re-use your archived data for any purpose outside what is required to deliver the service.
5. How and Where Data Is Stored
- All data is stored in a cloud database located in New York, USA.
- The structure of your archived data is preserved exactly as it was in your original eCommerce store.
- Data is encrypted using AES (Advanced Encryption Standard) at rest for security.
6. Data Access and Retention
- You have full access to your archived data via the Flexi Archiver interface.
- You can restore individual records back to your store or delete them permanently at any time.
- Data is retained indefinitely unless you choose to delete it manually.
7. Security Measures
We implement reasonable and commercially acceptable security practices to protect your data, including:
- AES encryption for stored data
- Secure authentication for accessing your dashboard
- Internal access controls and regular audits
Despite our safeguards, no method of transmission or storage over the internet is 100% secure.
8. Third-Party Services
We may use third-party service providers for:
- Hosting infrastructure
- Cloud data storage
- Error monitoring and application performance
- General website analytics and marketing
We ensure that any third party we work with maintains strong privacy and security practices.
9. Business Transfers
If Tyche Softwares is involved in a merger, acquisition, or asset sale, your archived data may be transferred as part of that transaction. If so, the new entity will remain bound by this Privacy Policy unless otherwise agreed.
10. Changes to This Privacy Policy
We may update this policy from time to time. If material changes are made, we will post an update on our website or app. Your continued use of Flexi Archiver after updates are published will constitute your acceptance of those changes.
11. Contact
If you have questions, concerns, or requests related to this Privacy Policy or your archived data, please contact us at:
Tyche Softwares
651 North Broad Street, Suite 201
Middletown, DE 19709
Email: [email protected]
11. Third-Party Services
The Service may integrate with third-party platforms (e.g., eCommerce stores, analytics tools). You agree that we are not responsible for the privacy practices or content of those services. Use of third-party integrations is at your own risk.
12. Price Changes
We may update pricing or service plans at our discretion. Advance notice will be provided via email or dashboard notifications. Continued use of the Service after price updates constitutes acceptance of the new terms.
13. Modifications to Terms
Tyche Softwares reserves the right to modify these Terms at any time. Updates will be posted on our website or in-app dashboard. Your continued use of the Service after such changes signifies your acceptance.
Limitation on Liability
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Copyright Policy
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General
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All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.
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Determination of personal information of users
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Reasons for collecting and processing user personal information
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All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet.
It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
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Last updated: 27 Oct, 2024
